Last updated: August 26, 2026
1. Information You Provide
When you call to ask about a service or schedule an appointment, you may provide your name, telephone number, service location, vehicle make and model, vehicle condition, requested service, and scheduling preferences. This website does not include an online payment form and does not ask you to submit card or bank details.
2. Information Collected Automatically
Our hosting provider may automatically record limited technical information needed to deliver and protect the site, such as IP address, browser and device type, requested page, referring page, date and time, and error or security logs.
3. How We Use Information
- Respond to inquiries, prepare estimates, and schedule or deliver requested services.
- Keep appointment, transaction, and customer-service records.
- Operate, troubleshoot, secure, and improve the website.
- Measure advertising performance when an advertising tag is enabled.
- Comply with legal obligations and prevent fraud or misuse.
4. Cookies, Analytics, and Advertising
The site itself does not require an account. If analytics or Google Ads measurement is enabled, Google and other service providers may use cookies or similar technologies to process information about page visits and ad interactions. Where law requires it, non-essential advertising or analytics storage should be activated only after the visitor’s consent.
You can manage cookies through your browser, review Google’s controls in Google Ad Settings, and learn more in Google’s Privacy Policy. Blocking cookies may limit measurement but does not prevent you from viewing this website or calling us.
5. Sharing and Service Providers
We do not sell or rent personal information. We may share only what is reasonably necessary with vendors that support hosting, communications, scheduling, analytics, advertising measurement, payment processing, or service delivery. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer. Providers handle information under their own terms and applicable law.
6. Retention and Security
We retain information only for as long as reasonably needed for the purposes above, including customer service, accounting, dispute resolution, and legal compliance. We use reasonable administrative and technical safeguards, but no method of storage or transmission is completely secure.
7. Your Choices and Privacy Requests
Depending on where you live, you may have rights to request access, correction, deletion, or restriction of certain personal information. You may also object to or opt out of certain advertising uses. To make a request, call +1 (855) 657-8885. We may need to verify your identity before acting on a request.
8. Children and Policy Updates
Our services are intended for adult vehicle owners. We do not knowingly collect personal information from children. We may update this policy when our practices or legal obligations change; the revised date will appear at the top of this page.
9. Contact
For privacy questions or requests, contact CareNow Roku Online by phone at +1 (855) 657-8885 during the booking hours listed on this site.